Terms & Conditions

Last Updated: 14 September 2026

Welcome to Herbanicare, a wellness and nutrition-focused brand operated by Ickart Enterprises.

These Terms & Conditions govern your use of the Herbanicare website, purchase of products, appointment booking, consultations and related services.

By accessing or using our website, placing an order or booking an appointment, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. About Herbanicare

Herbanicare is operated by Ickart Enterprises and provides customers with access to:

Herbanicare own-brand food supplement and wellness products
Selected third-party and other branded products
Online shopping and product ordering
Online appointment booking
Doctor and wellness consultations
Appointments with selected third-party clinics and healthcare providers
Customer support and related services

Herbanicare may act as a seller, platform or appointment facilitator depending on the particular product or service.

2. Eligibility to Use the Website

By using this website, you confirm that the information you provide is accurate and that you have the legal capacity to enter into agreements applicable to your use of the website.

Where a service involves a minor, a parent or legal guardian may be required to provide consent and participate where appropriate.

3. Product Information

We aim to provide accurate and up-to-date information about the products listed on our website.

Product information may include:

Product name
Brand
Ingredients
Nutritional information
Serving size
Directions for use
Warnings and precautions
Storage instructions
Manufacturer information
Product images
Price and applicable taxes

Product images are provided for representation purposes and packaging may vary from the image shown on the website.

Customers should always read the product label, packaging, ingredients, directions and warnings before using any product.

4. Own-Brand and Third-Party Products

Herbanicare sells both its own-brand products and selected products from third-party and other established brands.

For third-party products, the relevant manufacturer or brand may be responsible for manufacturing, formulation, packaging and product-specific information.

Customers should refer to the product packaging and manufacturer information for product-specific details.

5. Food Supplements and Wellness Products

Products sold through Herbanicare may include food supplements and wellness products.

Unless specifically stated otherwise by an authorised healthcare professional, products available on this website are not intended to diagnose, treat, cure or prevent any disease.

Customers should follow the recommended usage instructions and warnings provided with the product.

If you have a medical condition, are taking medication, are pregnant or breastfeeding, or have any concern regarding the suitability of a supplement, you should consult a qualified healthcare professional before using the product.

6. Product Recommendations

Information available on the website is intended to provide general product and wellness information.

Product descriptions, educational content or general recommendations should not be treated as a substitute for professional medical advice.

Individual results may vary.

7. Orders and Purchases

When you place an order through the website, you agree to provide accurate information required to process and deliver your order.

An order may include:

Customer details
Delivery address
Product selection
Quantity
Payment method
Contact information

We reserve the right to contact you to verify order information where reasonably necessary.

8. Order Acceptance

Placing an order does not necessarily guarantee acceptance of the order.

Herbanicare may cancel or decline an order in circumstances including:

Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Incomplete or incorrect customer information
Delivery limitations
Technical or system errors
Other legitimate operational reasons

If payment has already been made for an order that is cancelled by Herbanicare, an applicable refund may be initiated.

9. Prices and Taxes

Product prices displayed on the website may include applicable taxes where stated.

Prices may change from time to time without prior notice.

The applicable price at the time of successful order placement will generally apply, subject to obvious pricing or technical errors.

10. Payment

Customers may use the payment methods made available during checkout.

Payment processing may be handled by authorised third-party payment service providers.

Herbanicare does not ask customers to provide passwords, OTPs, PINs or complete payment credentials through phone calls, WhatsApp, email or other informal communication channels.

11. Cash on Delivery

Where available, Cash on Delivery (COD) may be offered for eligible orders and serviceable locations.

COD availability may vary depending on the order, location, product and courier serviceability.

Herbanicare may restrict COD for certain orders or locations.

12. Shipping and Delivery

Orders are shipped through third-party courier and logistics partners.

Estimated delivery timelines are provided for guidance and are not guaranteed.

Delivery may be delayed due to weather, logistics issues, public holidays, incorrect address information, customer unavailability or other circumstances outside our reasonable control.

Please refer to our Shipping Policy for additional information.

13. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Due to health, hygiene and safety considerations, opened or used food supplements generally cannot be returned.

Damaged, incorrect, missing or otherwise eligible products may qualify for replacement or refund subject to verification.

14. Online Appointments and Consultations

Herbanicare may provide an online platform for customers to book appointments with:

Doctors
Wellness professionals
Independent healthcare professionals
Third-party clinics
Other authorised healthcare providers

Herbanicare may act as an appointment facilitator for these services.

15. Third-Party Clinics and Healthcare Providers

Some consultations or appointments may be provided by independent third-party clinics, doctors or healthcare professionals.

These providers operate independently from Herbanicare and are responsible for the healthcare services they provide.

Any medical diagnosis, treatment, prescription, clinical assessment or professional medical advice is the responsibility of the relevant authorised healthcare provider.

Herbanicare does not guarantee any particular medical outcome.

16. Medical Emergency

The Herbanicare online appointment service is not an emergency medical service.

If you have a medical emergency or require immediate medical attention, contact your nearest hospital, emergency service or qualified healthcare professional immediately.

Do not wait for an online appointment in an emergency situation.

17. Consultation Terms

Appointment availability, cancellation, rescheduling and refund conditions may vary depending on the doctor, professional or third-party clinic.

Customers should review the applicable Consultation Terms & Conditions before booking an appointment.

18. User Accounts

If the website provides account registration, customers are responsible for maintaining the confidentiality of their login credentials.

Customers should immediately notify Herbanicare if they believe their account has been accessed without authorisation.

Customers are responsible for activities conducted through their account unless caused by circumstances outside their reasonable control.

19. Prohibited Activities

You agree not to:

Use the website for unlawful purposes
Provide false or misleading information
Attempt to gain unauthorised access to the website
Interfere with website security or functionality
Use automated systems to abuse or overload the website
Copy or misuse website content without permission
Attempt fraudulent transactions
Impersonate another person or business
Use the website in a way that may harm Herbanicare, its customers or service providers

20. Intellectual Property

The Herbanicare website and its original content, including text, graphics, logos, designs, images, layout and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, modify, distribute or commercially exploit website content without appropriate permission.

Third-party brand names, trademarks, product names and logos remain the property of their respective owners.

21. Third-Party Services and Links

The website may contain links to or integrations with third-party services, including:

Payment providers
Courier and logistics providers
Doctors and healthcare providers
Third-party clinics
Communication platforms
Other external services

Third-party services may have their own terms and privacy policies.

Herbanicare is not responsible for the independent terms, policies or practices of third-party websites or services.

22. Privacy

Your use of the Herbanicare website is also subject to our Privacy Policy.

The Privacy Policy explains how we collect, use, store and share personal information.

23. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be:

Available without interruption
Free from technical errors
Free from viruses or other harmful components
Compatible with every device or browser

Temporary interruptions may occur due to maintenance, technical issues, upgrades or circumstances outside our reasonable control.

24. Limitation of Liability

To the extent permitted by applicable law, Herbanicare and Ickart Enterprises shall not be responsible for losses resulting from:

Incorrect information provided by a customer
Misuse of products
Failure to follow product instructions
Delays caused by third-party courier services
Independent actions or services of third-party clinics or healthcare professionals
Temporary website interruptions
Events outside our reasonable control

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

25. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, fraudulent activity or misuse of our services.

26. Force Majeure

Herbanicare shall not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including natural disasters, severe weather, government restrictions, strikes, transportation disruptions, technical failures, public health emergencies or other unforeseen events.

27. Changes to These Terms

Herbanicare may update these Terms & Conditions from time to time.

Changes may be made to reflect:

Changes in our services
Changes in our products
Changes in business practices
Changes in applicable laws or regulations
Improvements to our website

Updated terms will be published on this website with the revised Last Updated date.

28. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter, subject to applicable law.

29. Contact Us

For questions regarding these Terms & Conditions, products, orders, appointments or other services, please contact us:

Herbanicare

Operated by: Ickart Enterprises

Phone: 8588021416

WhatsApp: 8368321416

Email: herbanicare@gmail.com

Address:

Bramha Khera, Baksar,

Unnao - 209862,

Uttar Pradesh, India

Important Notice

Herbanicare provides a platform for purchasing wellness products and facilitating online appointments and consultations.

Some products are manufactured by third-party manufacturers, while some products are sourced from selected third-party brands. Similarly, some consultations or appointments may be provided by independent doctors, healthcare professionals or third-party clinics.

By using the Herbanicare website, placing an order or booking an appointment, you acknowledge that you have read, understood and agreed to these Terms & Conditions.