Consultation Terms
1. Consultation & Appointment Services
Herbanicare, operated by Ickart Enterprises, provides an online platform through which customers can book appointments with doctors, wellness professionals and third-party clinics or healthcare providers.
Herbanicare acts as a platform and appointment facilitator connecting customers with the relevant doctor, professional or third-party clinic.
2. Third-Party Clinics & Healthcare Providers
Some consultations and appointments available through Herbanicare may be provided by independent third-party clinics, doctors or healthcare professionals.
These third-party healthcare providers operate independently from Herbanicare and are responsible for the professional services, medical advice, diagnosis, treatment and prescriptions they provide.
Herbanicare does not itself provide medical diagnosis or treatment unless specifically stated otherwise.
3. Online Appointment Booking
Customers can use the Herbanicare website to select an available consultation or appointment and submit a booking request.
Depending on the selected service, the appointment may be conducted:
- Online through an available digital consultation method;
- By telephone or other permitted communication method; or
- At a third-party clinic or healthcare facility, where applicable.
The applicable consultation or appointment mode will be communicated to the customer at the time of booking.
4. Role of Herbanicare
Herbanicare's role may include:
- Providing an online appointment booking platform;
- Displaying available consultation services;
- Facilitating appointment requests;
- Connecting customers with doctors, professionals or third-party clinics;
- Providing relevant booking and appointment information; and
- Supporting customers with booking-related queries.
The actual healthcare service is provided by the respective doctor, healthcare professional or third-party clinic.
5. Professional Responsibility
The doctor, healthcare professional or third-party clinic conducting the consultation is solely responsible for the professional services provided to the customer.
Any:
- Medical diagnosis
- Medical advice
- Treatment recommendation
- Prescription
- Clinical assessment
- Follow-up treatment
is the responsibility of the respective authorised healthcare professional or third-party clinic.
6. No Emergency Service
Herbanicare's online appointment service is not an emergency medical service.
If you are experiencing a medical emergency or require immediate medical attention, please contact your nearest hospital, emergency service or qualified healthcare professional immediately.
Do not wait for an online appointment in an emergency situation.
7. Appointment Availability
Appointment availability depends on the schedules and availability of the relevant doctor, healthcare professional or third-party clinic.
Herbanicare does not guarantee that a particular doctor, professional, clinic, date or time slot will always be available.
An appointment is considered confirmed only after successful booking confirmation.
8. Cancellation & Rescheduling
Cancellation and rescheduling policies may vary depending on the consultation, doctor, professional or third-party clinic.
Customers should review the applicable cancellation or refund terms before completing their booking.
Where a third-party clinic or healthcare provider has its own cancellation policy, that policy may also apply.
9. Appointment Changes
Doctors, professionals or third-party clinics may occasionally need to change or reschedule an appointment due to operational, professional or unforeseen circumstances.
In such cases, Herbanicare may assist the customer with available rescheduling options or communicate the information provided by the relevant healthcare provider.
10. Customer Information
Customers are responsible for providing accurate information when making an appointment.
This may include:
- Name
- Age
- Mobile number
- Email address
- Reason for consultation
- Relevant health information
- Other information requested during the booking process
Customers should ensure that the information provided is accurate and complete.
11. Privacy
Information submitted during appointment booking may be shared with the relevant doctor, healthcare professional or third-party clinic when necessary to process and provide the requested consultation or appointment.
For details regarding the collection and use of personal information, please refer to our Privacy Policy.
12. Third-Party Services
Because some appointments are provided by independent third-party clinics or healthcare professionals, their services may be subject to their own terms, policies and professional standards.
Customers are encouraged to review any additional terms provided by the relevant clinic or healthcare professional.
13. No Guaranteed Medical Outcome
Herbanicare does not guarantee any specific medical, health or wellness outcome from an appointment or consultation.
The outcome of a consultation depends on the customer's individual circumstances and the professional assessment provided by the relevant doctor or healthcare provider.
14. Products & Recommendations
Herbanicare sells its own-brand products as well as selected products from third-party and other established brands.
A doctor or healthcare professional may or may not recommend a particular product during a consultation.
Any product recommendation made by a doctor or healthcare professional is their professional opinion and responsibility.
Customers should follow product instructions and professional advice carefully.
15. Limitation of Role
Herbanicare is primarily responsible for facilitating access to appointment and consultation services through its platform.
Where healthcare services are provided by an independent third-party doctor, professional or clinic, Herbanicare is not the healthcare provider responsible for the medical service itself.
16. Changes to These Terms
Herbanicare may update these Consultation Terms & Conditions from time to time.
Updated terms will be published on this website and may apply to future appointments and bookings.
17. Contact Us
Herbanicare
Ickart Enterprises
Phone: 8588021416
WhatsApp: 8368321416
Email: herbanicare@gmail.com
Address:
Bramha Khera, Baksar,
Unnao - 209862,
Uttar Pradesh, India
Important Notice
Herbanicare provides an online appointment and consultation facilitation platform. Some appointments may be provided by independent doctors, healthcare professionals or third-party clinics.
Herbanicare does not itself provide medical diagnosis, treatment or prescriptions unless specifically stated otherwise. The healthcare professional or third-party clinic conducting the appointment is responsible for the healthcare services and professional advice provided to the customer.
By booking an appointment through Herbanicare, you acknowledge and agree to these Consultation Terms & Conditions.